Frequently Asked Questions
Everything you need to know about your favorite beauty essentials.
Are Cuffs N Lashes products cruelty-free?
Yes, we are committed to ethical beauty. All Cuffs N Lashes products are 100% cruelty-free and are never tested on animals.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking link via email as soon as your order is dispatched.
What is your return and exchange policy?
Due to the hygienic nature of cosmetic products, we only accept returns or exchanges for items that arrive damaged or defective. Please contact our support team within 48 hours of delivery with photos of the damaged product.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across the country. You can select this option at the checkout page.
Can I modify or cancel my order after it has been placed?
Orders can be cancelled or modified within 2 hours of placement. Once the order has been processed or shipped, we are unable to make any changes.
Are your makeup products suitable for sensitive skin?
Our products are formulated with high-quality ingredients; however, we always recommend performing a patch test on a small area of skin before full application to ensure compatibility.